Frequently Asked Questions
Everything you need to know about RainSisters' designer waterproof coats and ordering process.
What makes RainSisters coats different from regular raincoats?
RainSisters coats combine high-fashion feminine silhouettes with functional waterproof technology. Each coat is made from breathable, membrane fabric that withstands 10,000mm of water pressure, ensuring you stay dry without sacrificing style.
How do I choose the correct size?
We provide a detailed size chart on every product page. Since our coats feature tailored fits, we recommend measuring your bust, waist, and hips while wearing the type of clothing you plan to layer underneath.
Do you offer international shipping?
Yes, we ship our designer coats worldwide. Shipping times and costs vary by destination, but all international orders are provided with a tracking number so you can follow your coat's journey.
What is your return and exchange policy?
We want you to love your coat. If the fit isn't perfect, you can return or exchange unworn items with original tags within 14 days of delivery. Please contact our support team to initiate the process.
How should I care for my waterproof coat?
To maintain the waterproof membrane, we recommend professional dry cleaning or a gentle machine wash at 30°C using liquid detergent. Do not use fabric softeners or bleach, and always air dry your coat on a hanger.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital payment options like Apple Pay and Google Pay to ensure a safe checkout experience.